Telesales Manager

Location: Bristol

Salary: £40,000 + performance bonus (OTE £50,000–£60,000)

Sector: Call Centre

Contract: Full-time, permanent (Mon–Fri, plus every other Saturday with a day in lieu)

About the Role

We’re looking for an experienced and dynamic Telesales Manager to lead, motivate, and grow a thriving telesales team. You’ll be at the forefront of driving revenue growth, improving call centre operations, and ensuring the delivery of exceptional customer service.

This is a hands-on leadership role, ideal for someone who thrives in a fast-paced sales environment and has a proven record of exceeding targets.

What You’ll Be Doing

• Lead, manage and inspire a telesales team to exceed performance targets.
• Recruit, train, and onboard telesales staff, ensuring high-quality standards.
• Monitor KPIs, call metrics, and conversion rates to improve results.
• Collaborate with marketing and other departments to drive sales campaigns.
• Conduct regular performance reviews and appraisals.
• Oversee day-to-day call centre operations, identifying opportunities for added value.

What We’re Looking For

• Proven leadership experience as a Telesales Manager or similar.
• Strong knowledge of CRM and telephony systems.
• A track record of hitting and exceeding sales targets.
• Excellent leadership, coaching, and motivational skills.
• Strong organisational and analytical abilities.
• Proactive, problem-solving mindset with the resilience to thrive under pressure.

What’s in it for You?

• Competitive salary with uncapped performance-based incentives.
• Annual pay reviews.
• Pension scheme & private healthcare.
• 28 days’ holiday (rising to 30 with service) + option to buy more.
• Regular team socials, parties, and recognition vouchers.
• Excellent working environment with onsite parking.
• Free onsite parking.
• Cycle to Work scheme.

Why Apply?
This is a fantastic opportunity to shape and lead a telesales team within a supportive and ambitious business. If you’re a proven sales leader with the drive to deliver results and inspire a team, we’d love to hear from you.